Information for the Public

 

How Can the Counselor, Social Worker & Marriage and Family Therapist Board Help Protect Me?
The Board protects you by assuring that Licensed Counselors, Social Workers & Marriage and Family Therapists meet national standards regarding their qualifications, knowledge and experience before certification and licensing. The Board also investigates complaints made by members of the public regarding possible abuses by Licensed Counselors, Social Workers & Marriage and Family Therapists. The Board disciplines Licensed Counselors, Social Workers & Marriage and Family Therapists when a violation has occurred. The Board requires Licensed Counselors, Social Workers & Marriage and Family Therapists to maintain their skills and update their knowledge with continuing education in the field of counseling, social work and marriage and family therapy.


What Are My Rights as a Client?

You have the right to professional and ethical treatment regardless of your age, sex, race, color, national origin or disability. You have the right to a clear description of services, fees and how you (and your insurer) will be billed. Client records and communications are confidential and, subject to few exceptions, may not be released by a licensed Counselor, Social Worker or Marriage & Family Therapist without the client's consent.